At 368jl, your privacy is taken seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a 368jl player in the Philippines.
This Privacy Policy ("Policy") describes how 368jl ("we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you," "your," or "User") who access or use the 368jl platform, including the website at 368jl.net, all associated mobile applications, and any related services (collectively, the "Platform").
368jl operates as a PAGCOR-licensed online casino and sports betting platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a licensed operator, 368jl is subject to applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the Platform, whether you are a registered account holder, a visitor browsing the site, or a person who contacts our support team. Please read this Policy carefully. If you do not agree with any part of this Policy, you should discontinue use of the Platform.
For the purposes of the Data Privacy Act of 2012 and this Policy, 368jl acts as the personal information controller in respect of the personal data collected through the Platform. This means 368jl determines the purposes and means by which your personal data is processed.
If you have any questions, concerns, or requests relating to this Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) at:
368jl collects only the personal data that is necessary to provide you with a safe, compliant, and high-quality gaming experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality , gender, government-issued ID number | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud prevention, analytics |
| Usage Data | Games played, bet amounts, session duration, bonus usage, login history | Responsible gaming monitoring, personalization, compliance |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Data | Copies of government-issued IDs, selfie photos for liveness checks | KYC/AML compliance, age verification, PAGCOR requirements |
368jl does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or PAGCOR regulations (for example, self-exclusion records maintained under responsible gaming obligations).
368jl collects personal data through the following means:
368jl uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, 368jl processes your personal data on the following legal bases:
368jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances and only to the extent necessary:
368jl does not transfer your personal data outside the Philippines except where required by our licensed service providers operating internationally, and only where adequate data protection safeguards are in place consistent with the Data Privacy Act of 2012.
368jl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | PAGCOR licensing, AMLA compliance |
| Financial transaction records | 10 years from transaction date | AMLA, BIR, and PAGCOR requirements |
| KYC verification documents | Duration of account + 5 years after closure | PAGCOR KYC obligations |
| Support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical & usage logs | 12 months from collection | Security, fraud prevention |
| Self-exclusion records | Indefinite (or as required by PAGCOR) | Responsible gaming obligations |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent, NPC compliance |
When personal data is no longer required, 368jl will securely delete or anonymize it in accordance with industry-standard data destruction practices.
368jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While 368jl takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect any unauthorized access to your account, contact 368jl support immediately at [email protected].
368jl uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and support security functions. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 368jl Platform. 368jl does not use third-party advertising cookies or share cookie data with external advertising networks.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 368jl. To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days.
Request a copy of the personal data 368jl holds about you, including information on how it is being used.
Request correction of inaccurate or incomplete personal data in your 368jl account.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Request that 368jl restricts processing of your data while a complaint or rectification request is being resolved.
Withdraw consent for marketing or optional data processing at any time, without affecting prior lawful processing.
File a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.
The 368jl Platform is strictly intended for users who are 21 years of age or older, in accordance with PAGCOR licensing requirements and Philippine law. 368jl does not knowingly collect personal data from persons under the age of 21.
All new registrations are subject to mandatory age verification. If 368jl discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any funds will be handled in accordance with PAGCOR regulations.
If you are a parent or guardian and believe that a minor has registered on the 368jl Platform, please contact us immediately at [email protected] so we can take prompt action.
368jl reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.
The updated Policy will always be available at 368jl.net/privacy-policy with a revised effective date at the top of the document. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
We recommend reviewing this page periodically to stay informed of how 368jl protects your personal data.
If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or want to raise a concern about how 368jl handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.
Privacy at 368jl isn't just a legal checkbox — it's built into how the platform operates from day one, keeping every Filipino player's data safe and secure.
Every connection to 368jl is protected by bank-grade SSL encryption. Your personal data, financial details, and login credentials are always transmitted securely.
368jl fully complies with the Philippines' Data Privacy Act of 2012 (RA 10173) and operates under the oversight of the National Privacy Commission.
368jl never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information stays within the 368jl ecosystem.
We collect only what is necessary to operate the platform, verify your identity, and comply with PAGCOR and AMLA requirements — nothing more.
Access, correct, export, or request deletion of your personal data at any time. Your rights under the Data Privacy Act of 2012 are fully honored by 368jl.
In the unlikely event of a data breach, 368jl will notify the NPC within 72 hours and inform affected users promptly — no hiding, no delays.
368jl is PAGCOR licensed, Data Privacy Act compliant, and built for Filipino players who value both great gaming and genuine data security. Join over 500,000 players today. Must be 21 or older.
21+ only • Play responsibly • PAGCOR licensed • Data Privacy Act compliant